Mon 10 am – 4 pm
Tues – Sat 10 am – 6 pm
Sun 10 am – 2 pm
We are here to help!
Have questions? Browse through our frequently asked questions for more information on ordering online and our delivery process.
How much is the delivery fee?
Our delivery fee is based on distance. The delivery charge for locations within a 15 mile radius of our shop is $10.00. Locations that are 16 – 18 miles from our shop is $15.00.
I don’t live in the delivery area, can I pickup my order?
Yes, select the free Pick-up option from the Shipping Methods. Please keep in mind that we request a 4 hour lead time and that orders need to be placed by 2:00 PM for same-day pick-up. Please note, on same-day pick-ups, reasonable substitutions may be made with the order. Your order will be ready for pickup at Ludema’s 3408 Eastern Ave SE Grand Rapids, MI 49508. Curious if your order is ready for pickup? Call us at (616) 452-2961.
Can I send flowers out of town through ludemas.com?
No. However, we are more than happy to accommodate your out of town orders by phone at (616) 452-2961 or in person at 3408 Eastern Ave. SE Grand Rapids, MI 49508.
Can I order flowers for same day delivery?
Yes! As long as your order is placed by 2 p.m. EST.
How do I fill out the Billing and Shipping fields?
The Billing section is where you fill out your information. The Shipping section is where you enter the information of the person you are sending to. If you require further assistance please call our shop at (616) 452-2961.